Moments of Reflection
Sometimes decisions are made rashly. Weak signals are not shared and real problems persist. Better performance requires time for reflection.
During a MT meeting there is once again a lot of complaining about the huge amount of paperwork within the company. They decide to take an away session and investigate what the real problem is. The result: part of the paperwork is abolished.
Apollo13 consultants teach people to share their weak signals with one another.